Skip to main content
U.S. flag

An official website of the United States government

Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Basic page Vendor
07/08/2019
Resource | Report EBT Status Report by State

The attached chart lists states that have issued a request for proposals. These states remain on the chart until either a new contract with the incumbent processor is in place, or until they convert to a new vendor.

07/02/2019
Resource | Guidance Documents Instruction 709-5: Shipment and Receipt of USDA Foods

This instruction establishes the general standards and procedures that the state distributing agency, Indian Tribal Organization, or other consignee must follow in receiving shipments of USDA Foods, and conveys established responsibilities for other entities such as USDA Foods vendors and carriers.

FNS Instruction 709-5
03/13/2019
Resource | FAQs/Q&As | FNS-GD-2019-0009 Summer Food Service Program Sponsor FAQs

SFSP is administered at the federal level by FNS. FNS decides overall program policy and publishes regulations and payment rates.

02/27/2019
Resource | Technical Assistance WIC EBT Technical Implementation Guide and Operating Rules

The Operating Rules and Technical Implementation Guide are technical resources for use by all state agencies, authorized WIC vendors and EBT industry stakeholders to apply in their EBT implementation projects for consistency in WIC EBT online purchase messages and file handling processes utilized by both smart card/offline and magstrip/online WIC EBT systems. 

08/31/2018
Resource | FAQs/Q&As | FNS-GD-2018-0024 APD - Non-Testing FAQs
06/27/2018
Resource | Final Rule Final Rule: Revisions and Clarifications in Requirements for the Processing of Donated Foods

This rule revises and clarifies requirements for the processing of donated foods in order to: Incorporate successful processing options tested in demonstration projects into the regulations, ensure accountability for donated foods provided for processing, increase program efficiency and integrity, and support vendor and state operability.

05/01/2018
Resource | Research | General/Other Evaluation of Pilot Project for Procurement of Unprocessed Fruits and Vegetables

Authorized by the 2014 Farm Bill, the USDA Pilot Project for Procurement of Unprocessed Fruits and Vegetables was designed to provide states with additional flexibility in the procurement of unprocessed fruits and vegetables. Participating states and school food authorities can purchase approved items with existing USDA Foods National School Lunch Program entitlement funds from any USDA Pilot-authorized vendor in support of the school meal standards.

03/30/2018
Page updated: October 14, 2021