This toolkit is intended to help state agencies create easy-to-use online applications that eligible people can use to start the certification process for WIC.
Starting small reduces the traditional risks in launching new software. This article contains steps to consider when planning how to “start small” with an online application.
One critical step in setting up an online WIC application is deciding what software to use. The features recommended in this article are based on market research; a review of all existing WIC online applications; and interviews with state agency staff, local agency staff, and people eligible for WIC about their online application needs.
WIC state agencies can use this toolkit as a resource as they develop their online WIC applications.