Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Disaster Preparedness: The Role of USDA Foods in Disasters

In this webinar, we discuss what actions you can take and the resources available to be better prepared for a disaster when utilizing USDA Foods.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all Distributing Agencies and Recipient Agencies, including SDAs as well as schools and warehouses.

Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for Schools

In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, the advantages of the program, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints: Part 2 – The Saga Continues

In this webinar for State Distributing Agencies and Recipient Agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
Leveraging FNS Programs in a Lead Exposure Crisis

This webinar provides information necessary to leverage FNS Programs in response to a lead exposure crisis and to provide best practices and lessons learned from those who dealt with the on-the-ground response in Flint, Michigan.

Resource | Webinars/Videos
USDA Foods Value Pass Through

This webinar explains how the money spent to buy USDA Foods for processing is returned to the state/schools through various value pass-through systems and explores real-life scenarios.

Resource | Webinars/Videos
USDA Foods Order Management and Monitoring, Part 2

This  webinar for States and Processors recaps sales order receipting and the impact on the monthly performance report (MPR) as well as present information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of State responsibilities and sweep procedures and tools for State reconciliation of MPRs. 

Resource | Webinars/Videos
USDA Foods Order Management and Monitoring, Part 1

This webinar shares an array of information on the catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.

Resource | Webinars/Videos
USDA Foods Strategic Ordering and Forecasting

This webinar explains how to be an ideal customer; shares best practices for planning, forecasting, and procurement of USDA Foods; discusses data and inventory analysis and shares tips for planning and ordering.