Resource | Technical Assistance & Guidance
FNS-WBSCM Data Information

Data structures and elements, definitions, and examples of upload and download files are provided for the fulfillment functions within Web Based Supply Chain Management (WBSCM).

Resource | Product Information
USDA Foods Expected to be Available

This page contains links to USDA Foods that are available or expected to be made available to participants in each of the Food Distribution programs.

Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Newsletters
USDA Foods E-Letters

USDA Foods from Farm to Plate e-letters feature resources, news, and best practices, rotating our monthly focus between a general letter and a trio of program-specific letters: “Spotlight on Schools” for USDA Foods in the National School Lunch Program and other child nutrition programs, “Household Highlights” for the Commodity Supplemental Food Program and The Emergency Food Assistance Program, and “FDPIR Connection” for the Food Distribution Program on Indian Reservations.

Resource | Technical Assistance & Guidance
USDA Business Management Improvement

The USDA Agricultural Marketing Service and Food and Nutrition Service are co-sponsoring a project to review and re-design business processes for the domestic nutrition assistance programs to better support the needs of our internal and external stakeholders. The project began in October 2015. During the first part of the Business Management Improvement (BMI) stakeholders reviewed the end-to-end processes that support ordering, procurement, delivery, inventory management and payments for USDA Foods. The BMI project team identified several process areas for improvement and is exploring ways to pilot, evaluate, and implement these changes.

Resource | Webinars/Videos
Disaster Preparedness: The Role of USDA Foods in Disasters

In this webinar, we discuss what actions you can take and the resources available to be better prepared for a disaster when utilizing USDA Foods.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all Distributing Agencies and Recipient Agencies, including SDAs as well as schools and warehouses.

Resource | Webinars/Videos
USDA DoD Fresh Fruit and Vegetable Program: The Basics for Schools

In this webinar, “The Basics,” Blair Tucker-Gruchala of the Food Distribution Division outlines the history of USDA DoD Fresh, how the program operates, the advantages of the program, and how to file a USDA DoD Fresh complaint.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints: Part 2 – The Saga Continues

In this webinar for State Distributing Agencies and Recipient Agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
Leveraging FNS Programs in a Lead Exposure Crisis

This webinar provides information necessary to leverage FNS Programs in response to a lead exposure crisis and to provide best practices and lessons learned from those who dealt with the on-the-ground response in Flint, Michigan.