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Resource | Research | Assessing/Improving Operations Customer Service in the Food Stamp Program

In this report, data from the NFSPS are used to address three important areas of interest to FNS that relate to the quality of FSP customer service: (1) the monetary and nonmonetary costs of participating, (2) client satisfaction with services provided, and (3) the accessibility of the FSP to eligible households.

07/01/1999
Page updated: October 14, 2021