Skip to main content
U.S. flag

An official website of the United States government

Resource | Policy SNAP Use of Nonmerit Personnel in SNAP Administration

This memo seeks to clarify existing policy and flexibilities regarding the use of nonmerit personnel in the administration of the Supplemental Nutrition Assistance Program (SNAP).

03/21/2024
Resource | Policy SNAP Online Application Policy Clarification

This memo reiterates and clarifies existing online application policy for state agencies. 

02/20/2024
Resource | Policy Use of Advanced Automation in SNAP

This memo provides State agencies with guidance on allowable use of advanced automation technologies. 

01/10/2024
Resource | Policy Memos SNAP FY 2024 Cost-of-Living Adjustments

This memorandum provides the FY 2024 Cost-of-Living Adjustments to the SNAP maximum allotments, income eligibility standards, and deductions. Under the Food and Nutrition Act of 2008, COLAs are effective as of Oct. 1, 2023.

08/03/2023
Resource | Policy Memos SNAP – Ensuring Timely Benefits to Eligible Households

This memorandum provides a reminder to state agencies that under the Food and Nutrition Act of 2008, all eligible households must have the opportunity to participate in SNAP within 30 days of application or seven days if they are entitled to expedited service.

12/02/2022
Resource | Policy Memos Implementation of the National Accuracy Clearinghouse Interim Final Rule Memo

This landmark rule establishes requirements for state agencies to use the NAC, an innovative technology-based solution designed to identify and prevent duplicate participation. As a result, this rule takes significant steps to both enhance program integrity by reducing the risk of improper payments and improve customer service by requiring state agencies to take timely action to resolve NAC matches. 

10/05/2022
Resource | Policy Memos Memorandum on Tribal Consultation Requirements

USDA FNS, Tribes, and SNAP state agencies share goals to improve nutrition and health for American Indians/Alaskan Natives (AI/AN) through nutrition assistance and nutrition education.

09/13/2022
Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

02/06/2020
Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

03/13/2019
Resource | Policy Memos | FNS-GD-2019-0022 Questions and Answers: FY 2019 Homeless Shelter Deduction Memo

The attached questions and answers provide policy clarifications to address state agency concerns regarding the Food and Nutrition Service's Feb. 8, 2019, Information Memorandum which discussed Section 4004 of the Agriculture Improvement Act of 2018.

03/12/2019
Page updated: October 14, 2021