The delivery order status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date.
References for user roles, status codes, material codes and reports, and business partners and relationships are provided to understand how WBSCM data connects with business operations.
The "I Speak" resource document is available to help identify the primary language of non-English speakers.
Data structures and elements, definitions, and examples of upload and download files are provided for the fulfillment functions within Web Based Supply Chain Management (WBSCM).
The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023.
General information and helpful tips are provided on utilizing the web based supply chain management system for FNS food assistance program operators.
The list contains the contact information for each state administering the unprocessed fruit and vegetable pilot, as well as the main USDA contacts.
This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.
In school year 2013-14, FNS introduced the unified administrative review and a 3-year review cycle. Since then, FNS has received feedback about the difficulties of the shorter review cycle, both for the state agencies conducting the reviews, and for school food authorities preparing for and responding to reviews.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.