Resource | Policy Memos | FNS-GD-2017-0065
Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

Resource | Policy Memos | FNS-GD-2017-0060
SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

Resource | Policy Memos | FNS-GD-2017-0039
Distribution of TEFAP Foods to Children (Revised)

This memorandum provides guidance on the distribution of USDA Foods under TEFAP to children through Kids Cafe, Backpack, or similar programs.

FD-041
Resource | Policy Memos | FNS-GD-2017-0038
TEFAP Local-Level Record Keeping and Reporting Requirements

The purpose of this memorandum is to clarify the federal requirements for record keeping and reporting in The Emergency Food Assistance Program (TEFAP).

FD-036
Resource | Policy Memos | FNS-GD-2017-0037
State Agency Requirements for Required and Missing Verification for Regular Initial Applications

FNS is issuing this policy memo in response to inquiries about how state agencies are required to inform households about required and missing verification and how this interacts with other Supplemental Nutrition Assistance Program (SNAP) requirements, including whether a state may close a case on the 30th day following application.

Resource | Policy Memos | FNS-GD-2017-0005
Fiscal Year 2017 Reallocation of SAE Funds in Child Nutrition Programs

This memorandum and attachments provide the information needed to conduct the FY 2017 reallocation of SAE funds. Reallocation is a formal process by which state agencies can: (1) request additional SAE funds above their initial authorized funding level; or (2) return SAE funds they do not need.

SP18 CACFP07-2017