This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.
This webinar explains how the money spent to buy USDA Foods for processing is returned to the state/schools through various value pass-through systems and explores real-life scenarios.
This webinar is meant for state agencies and processors who operate USDA Foods in Schools programs. The webinar provides information on sales order receipting and the impact on the monthly performance report (MPR) as well as information on inventory reconciliation at the national level and bond monitoring, covering the processor’s responsibility to monitor and to manage inbound orders and transfers, and providing an overview of state agency responsibilities and sweep procedures and tools for state reconciliation of MPRs.
This webinar shares an array of information on the USDA Foods catalog and schedules, ship-to process, order review and monitoring, order changes and communication, and order receiving and receipting.
This webinar explains how to be an ideal customer; shares best practices for planning, forecasting, and procurement of USDA Foods; discusses data and inventory analysis and shares tips for planning and ordering.
This webinar provides an overview of minimum requirements from the federal perspective and discusses roles and responsibilities for participating in the USDA Foods Processing Program.
Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.