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Resource | Policy Memos FD-152: Discontinuance of the High Security Seal Requirement for USDA Foods Deliveries

The USDA Agricultural Marketing Service (AMS) will discontinue the requirement for vendors to use high security seals to secure USDA Foods deliveries as of July 1, 2023. 

04/05/2023
Resource | Technical Assistance & Guidance | FNS-GD-2020-0131 USDA Foods Program Disaster Manual

This manual contains important information for persons in FNS headquarters, FNS regional offices, and distributing agencies, which include state distributing agencies and Indian Tribal Organizations that are charged with the responsibility of providing USDA Foods to disaster relief organizations in the event of a disaster, emergency, or situation of distress.

06/03/2021
Resource | Policy Memos | FNS-GD-2020-0025 TEFAP Flexibilities for State Agencies

During an emergency situation such as the COVID-19 public health emergency, there are flexibilities available to TEFAP state agencies to assist them in continuing to provide food to people in need. Implementing TEFAP flexibilities can be achieved simply by submitting a written explanation (i.e., state plan amendment) to the FNS regional office for expedited review and approval.

03/31/2020
Resource | Forms FNS-292a: Report of Commodity Distribution for Disaster Relief

FNS Form 292A is to be used to report Commodity Distribution for Disaster Relief. 

FNS-292A
03/20/2020
Resource | Webinars/Videos Disaster Preparedness: The Role of USDA Foods in Disasters

In this webinar, we discuss what actions you can take and the resources available to be better prepared for a disaster when utilizing USDA Foods.

06/07/2018
Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Policy Memos | FNS-GD-2016-0096 Questions and Answers about Disaster Policies and Procedures Revised

This memorandum consolidates and clarifies select disaster/emergency policies and procedures applicable to the CSFP, the FDPIR and TEFAP.

FD-093
12/09/2016
Resource | Webinars/Videos Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

01/07/2016
Page updated: October 14, 2021