This webinar discusses recent updates and provides guidance on the USDA Department of Defense (DoD) Fresh Fruit and Vegetable Program. Topics covered include: program allocations, adding new schools to Fresh Fruits and Vegetables Order Receipt System (FFAVORS), receipting orders in FFAVORS, and managing school food authority (SFA) expectations. This webinar is intended for FNS regional office and state distributing agency staff who manage USDA Foods in Schools programs.
This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.
In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.