Skip to main content
U.S. flag

An official website of the United States government

Resource | Webinars/Videos Supporting Kosher and Halal-Observant Communities Through TEFAP

FNS hosted a webinar to provide state agencies and food banks with information about how TEFAP can support cultural and religious practices around food, particularly those serving kosher and halal observant communities. The webinar featured panelists from state agencies and food banks who have successfully implemented processes to serve these specific communities.

09/13/2023
Resource | Webinars/Videos Procurement and Storage Strategies for Kosher Observant TEFAP Participants

FNS hosted a second webinar to provide program stakeholders with additional information on supporting kosher observant communities through TEFAP. 

08/10/2023
Resource | Webinars/Videos Managing USDA Foods for Schools Entitlement, Orders and Inventories in SY 2021-22

This webinar provides best practices to help you manage USDA Foods in Schools for school year 2021-22. 

02/01/2021
Resource | Webinars/Videos COVID-19 Guidance for Managing USDA Foods Inventories in SY 2020-2021

This webinar provides guidance on flexibilities available to help you manage USDA Foods in Schools during these unprecedented times due to COVID-19. Topics include information on USDA Foods direct delivered products, USDA Department of Defense (DoD) Fresh Fruit and Vegetable Program, and the National Processing Program. We cover some actions you can take to assist with utilization of USDA Foods inventories and minimize food loss. This webinar is intended for state distributing agency and FNS regional office staff who manage USDA Foods in Schools programs.

09/11/2020
Resource | Webinars/Videos Monitoring with the FDPIR Inventory Calculator

This webinar provided an overview of the FDPIR Inventory Calculator and the FDPIR inventory monitoring process and discussed how to complete an inventory calculator, how to analyze the calculator results, and how the inventory calculator can help with order monitoring and planning. This webinar is appropriate for staff who use or will use the calculator, Team Leads, and Branch Chiefs.

01/30/2018
Resource | Webinars/Videos Demystifying the USDA Foods Complaints Process Part 3: Results and Resolution

This webinar is Part 3 of our webinar series “Demystifying USDA Food Complaints.” It focuses on results and resolution in the USDA Foods complaint process for USDA Foods in schools. The USDA Foods Complaint Team, as represented by Tony Wilkins, presents different scenarios as USDA Foods are transported from the vendor to their final destination, school kitchens. The intended audience is individuals involved with the National School Lunch Program: SFAs and all distributing agencies and recipient agencies, including SDAs as well as schools and warehouses.

09/28/2017
Resource | Webinars/Videos New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

04/06/2017
Resource | Webinars/Videos Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

01/26/2017
Resource | Webinars/Videos Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

01/07/2016
Resource | Webinars/Videos Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this Dec. 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.

12/11/2015
Page updated: October 14, 2021