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Resource | Webinars/Videos Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

01/07/2016
Resource | Policy Memos | FNS-GD-2009-0068 Allowability of Participant Payments and Contributions for Foods Donated by the USDA and/or Non-USDA Sources

This memorandum clarifies FNS regulations and policies regarding the allowability of requiring payment and soliciting contributions (i.e., "payments" or "pay") in exchange for foods from FNS program participants.

FD-097
10/21/2009
Resource | Policy Memos | FNS-GD-2009-0043 SNAP Cash Payment Pilot Projects and Work Supplementation or Support Programs Benefits

This memorandum clarifies how SNAP benefits should be treated in determining eligibility for CSFP and TEFAP when the benefits are provided through SNAP Pilot Projects or SNAP Work Programs.

FD-091
06/29/2009
Resource | Policy Memos | FNS-GD-2005-0011 Reminder about Storage and Handling of Dried Fruits, Fruit/Nut Trail Mix, Grains and Grain Products

FDD has received several complaints recently about dried fruit and grain products that became infested in storage. Therefore, it is imperative that dried fruit and grain products are distributed to the end user as soon as possible after receipt from the vendor to avoid problems with infestation.

03/08/2005
Page updated: October 14, 2021