Resource | Policy Memos
SNAP State Administrative Funding – American Rescue Plan Act of 2021

On March 11, 2021, President Biden signed into law the American Rescue Plan Act of 2021. This legislation provides support for American families, state governments, and communities to rebuild and respond to the COVID-19 public health emergency.

Resource | Policy Memos | FNS-GD-2021-0052
SNAP Administrative Funding Allocations Provided by the American Rescue Plan Act of 2021

This memorandum implements Section 1101(b) of the American Rescue Plan Act of 2021, which provides SNAP state agencies with administrative funding to support program administration.

Resource | Policy Memos | FNS-GD-2020-0007
Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

Resource | Policy Memos | FNS-GD-2019-0099
Policy Cancellation Memorandum

FNS is cancelling Policy Memoranda FD-010, FD-027, FD-028, FD-029, FD-032, FD-053, FD-055, FD-071, FD-073, FD-074, FD-083, FD-086, FD-087, FD-090, FD-105, and FD-115. The guidance provided by these memoranda are either outdated, obsolete, or otherwise captured in more current memoranda.

FD-147
Resource | Policy Memos | FNS-GD-2019-0054
Final Rule: Implementation Memo for Lottery and Gambling Winners

On April 15, 2019, FNS published the final rule for The Supplemental Nutrition Assistance Program: Student Eligibility, Convicted Felons, Lottery and Gambling, and State Verification Provisions of the Agricultural Act of 2014.

Resource | Policy Memos | FNS-GD-2019-0028
Extending Approval Periods for Certain Administrative Waivers

In a continuous effort to provide state agencies with opportunities for greater flexibility, FNS will provide longer approval periods for the administrative waivers listed below as these waivers have been shown to improve the efficiency and effectiveness of SNAP operations.

Resource | Policy Memos | FNS-GD-2018-0028
National and State Target Memos

The purpose of this memo is to transmit national target areas and procedures for SNAP Management Evaluations for Fiscal Year  2019. The FNS National Office, in collaboration with FNS regional offices, has identified three national target areas and eight at-risk program areas where resources should be directed for FY 2019.

Resource | Policy Memos | FNS-GD-2017-0065
Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

Resource | Policy Memos | FNS-GD-2017-0060
SNAP - Issues with Certification Materials Submission Instructions

This memo discusses SNAP applications and other documents being sent by clients to the USDA Office of Civil Rights instead of the appropriate state SNAP office. The memo outlines best practices states can use to make submission instructions clearer for clients.

Resource | Policy Memos | FNS-GD-2017-0037
State Agency Requirements for Required and Missing Verification for Regular Initial Applications

FNS is issuing this policy memo in response to inquiries about how state agencies are required to inform households about required and missing verification and how this interacts with other Supplemental Nutrition Assistance Program (SNAP) requirements, including whether a state may close a case on the 30th day following application.