Through an examination of 5 disasters in 4 states, this study develops recommendations for best practices in planning for, implementing, and operating D-SNAP.
This study reviewed corrective action plans (CAPs) for payment error rate, case and procedural error rate and quality control completion rate from eight states and describes the approaches used to develop, implement, and monitor CAPs. The study also identified challenges and promising practices and provided recommendations for improving states' ability to conduct corrective action activities.
Case and procedural error rates assesses the accuracy of state agency actions in cases in which applicants were denied, terminated, or suspended and did not receive benefits.
This study examines the use of robotic process automation technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer SNAP.