Skip to main content
U.S. flag

An official website of the United States government

Resource | Policy Best Practices for Determining Proximity of Sites in the Summer Food Service Program

This memorandum provides information to assist state agencies in preventing approval of multiple sites offering meal services at the same time to the same population of children in the Summer Food Service Program. 

SFSP 15-2023
Resource | Federal Register Documents CACFP National Disqualified List

This collection is an extension, without change, of a currently approved collection for maintaining the National Disqualified List of institutions, day care home providers, and individuals that have been terminated or otherwise disqualified from CACFP participation.

Resource | Policy Memos SNAP – Ensuring Timely Benefits to Eligible Households

This memorandum provides a reminder to state agencies that under the Food and Nutrition Act of 2008, all eligible households must have the opportunity to participate in SNAP within 30 days of application or seven days if they are entitled to expedited service.

Resource | Policy Memos Implementation of the National Accuracy Clearinghouse Interim Final Rule Memo

This landmark rule establishes requirements for state agencies to use the NAC, an innovative technology-based solution designed to identify and prevent duplicate participation. As a result, this rule takes significant steps to both enhance program integrity by reducing the risk of improper payments and improve customer service by requiring state agencies to take timely action to resolve NAC matches. 

Resource | Policy Memos Memorandum on Tribal Consultation Requirements

USDA FNS, Tribes, and SNAP state agencies share goals to improve nutrition and health for American Indians/Alaskan Natives (AI/AN) through nutrition assistance and nutrition education.

Resource | Policy Memos | FNS-GD-2020-0007 Revised Guidance for Use of Vendor/Private Staff in Call Centers: 2020 Update

Building on best practices to date and consistent with USDA’s efforts to improve customer service and increase state flexibility within the bounds of the law, while continuing to encourage states as laboratories of innovation, FNS is once again expanding allowable activities for states seeking to use vendor/private staff in call centers

Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

Resource | Policy Memos | FNS-GD-2019-0004 Flexibility for the Administrative Review Cycle Requirement

In school year 2013-14, FNS introduced the unified administrative review and a 3-year review cycle. Since then, FNS has received feedback about the difficulties of the shorter review cycle, both for the state agencies conducting the reviews, and for school food authorities preparing for and responding to reviews.

Resource | Comment Request Food Crediting in Child Nutrition Programs - Extension of Comment Period

The purpose of this Request for Information is to help FNS gather feedback from a wide variety of stakeholders on how FNS' crediting system can best address today's evolving food and nutrition environment, as well as to offer first-rate customer service to those operating and benefitting from the child nutrition programs.

Resource | Policy Memos | FNS-GD-2017-0065 Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

Page updated: October 14, 2021