Resource | Technical Assistance & Guidance
Integrated Food Management System (IFMS)

The Integrated Food Management System (IFMS) replaces the legacy, Automated Inventory System (AIS). IFMS consolidates food distribution transactions into a seamless, easy-to-use cloud-based platform.

Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Policy Memos | FNS-GD-2013-0074
Electronic Receipting for USDA Direct and Multi-Food Shipments (Revised)

The purpose of this memorandum is to advise you of a new and revised requirement for all Receiving Organizations (i.e., organizations that receive shipments of Department of Agriculture (USDA) Foods, including Distributing Agencies, Indian Tribal Organizations (ITO), recipient agencies, processors, and warehouses). This memorandum replaces the previous FD-062 dated April 25, 2011 , and adjusts the maximum timeframe for entering shipment receipts in the Web-Based Supply Chain Management System (WBSCM).

FD-062
Resource | Technical Assistance & Guidance
USDA Foods in Schools Ordering Schedule

USDA Foods in Schools ordering schedule for school year 2021. 

Resource | Webinars/Videos
What you Should Expect through the USDA DoD Fresh Fruit and Vegetable Program for FDPIR

Learn how to inspect USDA DoD Fresh produce deliveries and how to provide feedback if you receive produce not grown in the U.S. or poor quality produce. This webinar is specifically targeted to provide instructions for FDPIR Indian Tribal Organization warehouse staff and FNS regional office staff who manage FDPIR.

 

Resource | Webinars/Videos
CSFP 101

The CSFP 101 webinar provides attendees with a brief history of CSFP, allowable uses of administrative funds, and policy basics.  Attendees also receive an overview of CSFP income eligibility standards and distribution of CSFP food package policies. This webinar is intended for state and local agencies who manage CSFP.

Resource | Webinars/Videos
CSFP State and Local Agency Training for New Mexico

Lauren King-Dillon and Special Allen of the FNS Food Distribution Division (FDD) Household Operations Branch review multi-food and direct shipments, ordering and planning, inventory management best practices, and WBSCM information, and Carolyn Smalkowski and Erica Antonson of the FDD Policy Branch discuss food package distribution, caseload management, inventories, and the inventory calculator.

Resource | Webinars/Videos
Demystifying the USDA Foods Complaint Process Part One

This is Part One of a three-part webinar series that explains the USDA Foods Complaint Process. In this December 11, 2015, webinar, Andre Orange and Tony Wilkins of the Food Distribution Division provide an overview of the USDA Foods complaint process.

Resource | Webinars/Videos
Applying the USDA Foods Complaint Process

Andre Orange and Tony Wilkins of the FNS Food Distribution Division share real-life examples of USDA Foods complaints as they provide helpful tips on how to handle and prevent these scenarios.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.