Resource | Policy Memos | FNS-GD-2020-0160
SNAP Extension of Waiver of QC Face-to-Face Interview Requirement Due to the COVID-19 – Blanket Approval

FNS will allow state agencies to suspend requirements to conduct face-to-face interviews for QC active reviews through Dec. 31, 2020.

Resource | Fact Sheets
Keys to Payment Accuracy

The Keys to Payment Accuracy highlight best practices and provide strategies and opportunities enabling states to improve and maintain the accuracy of SNAP payments.  The 10 strategic tools included in the Keys are based on the experiences, needs, and challenges of state agencies in an effort to encourage a comprehensive approach to improving SNAP payment accuracy. 

Resource | Policy Memos | FNS-GD-2019-0069
FY 2020 QC Tolerance Level and Update to FNS Handbook 310

SNAP’s QC system uses a tolerance level to set the threshold for determining which errors are included in the national payment error rate calculation. For FY 2020, the tolerance threshold will remain at $37. For FY 2020, all state agencies shall use $37 as the QC tolerance level for excluding small errors.

QC Policy Memo: 19-04
Resource | Technical Assistance
SNAP Payment Error Rates - Fiscal Year 2018

SNAP Payment Error Rates - Fiscal Year 2018

Resource | Info Sheets
Application Processing Timeliness - FY 2011 and FY 2012

Application Processing Timeliness for FY 2011 and FY 2012. 

Resource | Technical Assistance & Guidance
FY 2016 and FY 2017 QC Performance Bonuses by Year

QC Performance Bonuses for FY 2016 and FY 2017. 

Resource | Policy Memos | FNS-GD-2018-0047
Update to FNS Handbook 310 - SNAP QC Review Handbook

Effective for the October 2018 SNAP QC sample month, all reviewers must update their FNS 310 Handbooks to include the updated page changes listed below and shall follow the procedures amending those sections of the FNS 310 Handbook. These updates are the result of comments received, technical amendments, and clarifications to the following areas.

QC Policy Memo: 19-02
Resource | Policy Memos | FNS-GD-2018-0040
Update to FNS Handbook 310 - SNAP Quality Control (QC) Review Handbook

Effective for the October 2018 SNAP QC sample month, all reviewers must update their FNS 310 Handbooks to include the updated page changes listed below and shall follow the procedures amending those sections of the FNS 310 Handbook.

QC Policy Memo: 19-01
Resource | Infographics
SNAP: Four Steps to Quality Control

All those involved in nutrition assistance programs - at the federal, state and local level - are responsible for good stewardship of tax dollars.

Resource | Technical Assistance & Guidance
SNAP Quality Control Reviews Worksheet

Worksheet for SNAP Quality Control Reviews