Resource | Technical Assistance & Guidance
WBSCM References

References for user roles, status codes, material codes and reports, and business partners and relationships are provided to understand how Web Based Supply Chain Management data connects with business operations.

Resource | Technical Assistance & Guidance
Delivery Order Status Reports

The Delivery Order Status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date. Delivery order status may change throughout the month. The reports are in Excel format and can be filtered by the column heading.

Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.