Resource | Webinars/Videos
Refresher on FNS Instruction 709-5: Shipment and Receipt of USDA Foods

This webinar provides USDA Foods recipients, USDA FNS regional offices, and state agencies a refresher on the FNS Instruction 709-5: Shipment and Receipt of USDA Foods. The webinar highlights the five key areas involved with the shipment and receipt of USDA Foods: arranging shipment and delivery, guidance on inspecting the shipment, accepting and receipting the shipment, unloading the shipment, and disposition and replacement of USDA Foods. In addition, E-invoicing in WBSCM and filing complaints is covered.

Resource | Policy Memos | FNS-GD-2013-0074
Electronic Receipting for USDA Direct and Multi-Food Shipments (Revised)

The purpose of this memorandum is to advise you of a new and revised requirement for all Receiving Organizations (i.e., organizations that receive shipments of Department of Agriculture (USDA) Foods, including Distributing Agencies, Indian Tribal Organizations (ITO), recipient agencies, processors, and warehouses). This memorandum replaces the previous FD-062 dated April 25, 2011 , and adjusts the maximum timeframe for entering shipment receipts in the Web-Based Supply Chain Management System (WBSCM).

FD-062
Resource | Technical Assistance & Guidance
USDA Foods in Schools Ordering Schedule

USDA Foods in Schools ordering schedule for school year 2021. 

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Webinars/Videos
CSFP State and Local Agency Training for New Mexico

Lauren King-Dillon and Special Allen of the FNS Food Distribution Division (FDD) Household Operations Branch review multi-food and direct shipments, ordering and planning, inventory management best practices, and WBSCM information, and Carolyn Smalkowski and Erica Antonson of the FDD Policy Branch discuss food package distribution, caseload management, inventories, and the inventory calculator.

Resource | Guidance Documents | FNS-GD-2016-0063
Authorized Supplemental Foods and Distribution Rates of Foods for the Commodity Supplemental Food Program (CSFP)

This instruction promulgates program policy and provides guidance on the supplemental foods authorized for distribution in the CSFP food package. It specifies the maximum allowable rates of distribution for the supplemental foods in each package.

FNS Instruction 835-1 Rev 2
Resource | Guidance Documents | FNS-GD-2019-0024
Shipment and Receipt of USDA Foods

This instruction establishes the general standards and procedures that the state distributing agency, Indian Tribal Organization, or other consignee must follow in receiving shipments of USDA Foods, and conveys established responsibilities for other entities such as USDA Foods vendors and carriers.

FNS Instruction 709-5
Resource | Policy Memos | FNS-GD-2005-0011
Reminder about Storage and Handling of Dried Fruits, Fruit/Nut Trail Mix, Grains and Grain Products

FDD has received several complaints recently about dried fruit and grain products that became infested in storage. In each instance, it was determined that the product was in storage for an excessive amount of time under less than recommended storage conditions. Under these circumstances, the vendor has no contractual responsibility for the product. Therefore, it is imperative that dried fruit and grain products are distributed to the end user as soon as possible after receipt from the vendor to avoid problems with infestation.

Resource | Guidance Documents | FNS-GD-2005-0051
Civil Rights Compliance and Enforcement – Nutrition Programs and Activities

The purpose of this Instruction is to establish and convey policy and provide guidance and direction to the United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) and its recipients and customers, and ensure compliance with and enforcement of the prohibition against discrimination in all FNS nutrition programs and activities, whether federally funded in whole or not. 

FNS Instruction 113-1
Resource | Technical Assistance & Guidance
Delivery Order Status Reports

The Delivery Order Status reports from WBSCM provide detail on orders throughout the delivery cycle. The reports are posted monthly and delivery order status data is current as of the report date.