Resource | Webinars/Videos
New Horizons in Reporting and Resolving USDA Food Issues in FDPIR

In this webinar focused on the Food Distribution Program on Indian Reservations (FDPIR), Tony Wilkins and Matthew Martin from the USDA Food and Nutrition Service, Food Distribution Division, discuss warehousing, explain the USDA Foods feedback process, and provide instructions on how to formally enter a complaint into the Web-Based Supply Chain Management System (WBSCM).

Resource | Webinars/Videos
Demystifying USDA Foods Complaints Part 2: The Saga Continues

In this webinar for state distributing agencies and recipient agencies, Tony Wilkins of the Food Distribution Division reviews best practices for using WBSCM in resolving complaints, provides analysis of USDA Foods complaint trends, shares 2016 complaint successes, and discusses what’s in the complaint pipeline.

Resource | Policy Memos | FNS-GD-2013-0074
Electronic Receipting for USDA Direct and Multi-Food Shipments (Revised)

The purpose of this memorandum is to advise you of a new and revised requirement for all Receiving Organizations (i.e., organizations that receive shipments of Department of Agriculture (USDA) Foods, including Distributing Agencies, Indian Tribal Organizations (ITO), recipient agencies, processors, and warehouses). This memorandum replaces the previous FD-062 dated April 25, 2011 , and adjusts the maximum timeframe for entering shipment receipts in the Web-Based Supply Chain Management System.

FD-062
Resource | Policy Memos | FNS-GD-2013-0015
USDA Foods Bone-in-Chicken Products

USDA Food and Nutrition Service policy memo SP 26-2013, "Extending Flexibility in the Meat/Meat Alternate and Grains Maximums for School Year 2013-14" extends the flexibility regarding Meat/Meat Alternate (M/MA) maximums for SY 2013-13, allowing state agencies to assess compliance based on the minimum daily and weekly serving requirements only.  

FD-129