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Resource | Policy SNAP Use of Nonmerit Personnel in SNAP Administration

This memo seeks to clarify existing policy and flexibilities regarding the use of nonmerit personnel in the administration of the Supplemental Nutrition Assistance Program (SNAP).

03/21/2024
Resource | Policy SNAP Online Application Policy Clarification

This memo reiterates and clarifies existing online application policy for state agencies. 

02/20/2024
Resource | Policy Use of Advanced Automation in SNAP

This memo provides State agencies with guidance on allowable use of advanced automation technologies. 

01/10/2024
Resource | Policy Memos SNAP Work Requirement Policy Resources

Here are some resources to find out more about SNAP ABAWDs and related information. 

10/20/2023
Resource | Policy Memos SNAP – Ensuring Timely Benefits to Eligible Households

This memorandum provides a reminder to state agencies that under the Food and Nutrition Act of 2008, all eligible households must have the opportunity to participate in SNAP within 30 days of application or seven days if they are entitled to expedited service.

12/02/2022
Resource | Policy Memos Implementation of the National Accuracy Clearinghouse Interim Final Rule Memo

This landmark rule establishes requirements for state agencies to use the NAC, an innovative technology-based solution designed to identify and prevent duplicate participation. As a result, this rule takes significant steps to both enhance program integrity by reducing the risk of improper payments and improve customer service by requiring state agencies to take timely action to resolve NAC matches. 

10/05/2022
Resource | Policy Memos Memorandum on Tribal Consultation Requirements

USDA FNS, Tribes, and SNAP state agencies share goals to improve nutrition and health for American Indians/Alaskan Natives (AI/AN) through nutrition assistance and nutrition education.

09/13/2022
Resource | Policy Memos | FNS-GD-2019-0067 United States Citizenship and Immigration Service Restated its Longstanding Policy Regarding Public Charge

Letters to various directors of Human Services with attached public charge fact sheet.

08/23/2019
Resource | Policy Memos | FNS-GD-2019-0023 Issues with Application Materials Submission Instructions

On Oct. 6, 2017, we issued a memo regarding SNAP applicants and households who are sending certification materials to the USDA instead of the appropriate SNAP state agency for processing.

03/13/2019
Resource | Policy Memos | FNS-GD-2017-0065 Revised Non-Merit System Personnel Guidance for Call Centers

Consistent with USDA's efforts to increase state flexibility within the bounds of the law, FNS is expanding allowable activities for states seeking to use non-merit system personnel in call centers. With FNS approval, states may now use non-merit personnel to provide basic case-specific information that is readily available in the system to a SNAP applicant or participant, such as application or case status, benefit issuance date, and status of submitted verifications. 

12/19/2017
Page updated: October 14, 2021