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FNS Contacts

FNS Contacts

Use the search filters at the left to find specific program, tribal, state/territory or regional contacts.

Program Name
Food Stamps
Idaho Quest Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Aug. 24, 2023) to submit a retroactive claim. If the claim form is accessed on the 30th calendar day, you have 10 more calendar days to return the form to the state. Submit regular claims within 10 calendar days of discovering theft. Submit claims by phone, in-person, mail, email, fax; or household may choose to have an interview (in-person or by phone) with a Self-Reliance Specialist. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of claim submission. You must replace your card.

Address

341 W. Washington St.
Boise, ID 83702
United States

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General Contact Information
Phone 208-334-3833 ext. 228 (phone)
Program Contacts
Birgit Luebeck
Program Specialist
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Department Child Nutrition Programs
Address

650 W. State St.
PO Box 83720
Boise, ID 83720-0027
United States

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General Contact Information
Phone 208-332-6820 (phone)
Phone 800-432-4601 (toll-free)
fax 208-334-2228 (fax)
Program Contacts
Lynda Westphal
MHS, SNS, Director
Check Icon SUN Meals
Check Icon National School Lunch Program
Check Icon Special Milk Program
Check Icon School Breakfast Program
Check Icon Fresh Fruit and Vegetable Program
Check Icon Child and Adult Care Food Program
Kim Sherman
Coordinator
Check Icon Child and Adult Care Food Program
Pamela Murray
Farm to School Coordinator
Check Icon The Patrick Leahy Farm to School Program
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Department Food Assistance
Branch Community Food Resources
Address

450 W. State St.
2nd Floor
Boise, ID 83720
United States

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General Contact Information
Phone 208-334-5733 (phone)
Website
Program Contacts
Lisa Johnson
Program Manager
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Department Idaho Department of Health & Welfare
How to Apply

Call a WIC clinic near you to request an appointment.

General Contact Information
Phone 208-334-5948 (phone)
Phone 1-866-347-5484 (toll-free)
fax 208-332-7362 (fax)
Program Contacts
Leah Sallas
Director
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Address

450 W. State St.
4th Floor
Boise, ID 83720
United States

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FNS Regional Office Contact Information Western Regional Office (WRO)
90 Seventh St.
Suite 10-300
San Francisco, CA 94103
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Illinois Link Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 12 months after the state has started their plan (July 3, 2023) to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, online, phone, or in-person at local offices. The state has 10 calendar days to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after the claim approval date. You must replace your card.

Department Family and Community Services
Branch Family Nutrition
Address

815-823 E. Monroe
Springfield, IL 62701
United States

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General Contact Information
Phone 217-782-2166 (phone)
Phone 1-800-323-4769 (toll-free)
fax 217-785-5247 (fax)
Website
Program Contacts
Stephanie Bess
Director
Sabrina Riley
Commodity and Special Nutrition Programs Coordinator
Check Icon Commodity Supplemental Food Program
Check Icon WIC Farmers Market Nutrition Program
Check Icon Senior Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Bureau of Basic Support
Address

823 E. Monroe St.
Springfield, IL 62701
United States

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General Contact Information
Phone 217-622-2683 (phone)
Program Contacts
Michelle Hansen
Food Assistance Program Manager
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Nutrition Department
Address

100 N. First St.
Springfield, IL 62777
United States

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General Contact Information
Phone 217-782-2491 (phone)
Program Contacts
Mark Haller
Director
Additional Information

If you need proof of enrollment or an eligibility letter for the National School Lunch Program, please contact your child’s school district directly.

FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Illinois Department of Human Services
How to Apply

Call a WIC clinic near you to request an appointment.

General Contact Information
Phone 844-901-0962 (phone)
Phone 217-782-2166 (phone)
Phone 1-800-323-4769 (toll-free)
fax 217-785-5247 (fax)
Phone 217-782-2166 (voc)
Program Contacts
Stephanie Bess
Director
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Address

815-823 E. Monroe
Springfield, IL 62701
United States

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FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Hoosier Works Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 30 calendar days after the state has started their plan (Sept. 27, 2023) to submit a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by mail, phone, fax, email, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 business days after report of loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days of report of loss or 10 business days after claim submission (whichever is later). You must replace your card.

Department School and Community Nutrition
Address

100 N. Senate Ave.
Indianapolis, IN 46204
United States

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General Contact Information
Phone 317-232-0850 (phone)
Phone 800-537-1142 (toll-free)
Program Contacts
Julie Sutton
Director
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Commodity Food Programs
Address

2 N. Meridian St.
5th Floor
Indianapolis, IN 46204
United States

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General Contact Information
Phone 800-522-0874 (toll-free)
Program Contacts
Laura Chavez
Director
Legita Wilson
Commodities Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon WIC Farmers Market Nutrition Program
Check Icon Senior Farmers Market Nutrition Program
Daniel Douglass
Commodities Program Coordinator
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
Check Icon WIC Farmers Market Nutrition Program
Check Icon Senior Farmers Market Nutrition Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Indiana Department of Health
How to Apply

Call a WIC clinic near you to request an appointment.

General Contact Information
Phone 800-522-0874 (toll-free)
fax 317-233-5609 (fax)
Program Contacts
Laura Chavez
Director
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Address

2 N. Meridian St.
5th Floor
Indianapolis, IN 46204
United States

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FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Program Name
Food Assistance
Iowa EBT Card
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households that previously notified the state will receive a letter, and have 30 days to file a retroactive claim. Other households will have 30 days after the state publishes information about the replacement of stolen benefits process to file a retroactive claim. Report theft within 10 calendar days of discovering and submit a claim form within 10 more calendar days. Report theft by phone, email, mail, fax, or in-person at local offices. Submit claims by mail, fax, email, or in-person at local offices. The state has 10 calendar days after date of theft report, or date of claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 calendar days after date of report of loss or date of claim submission (whichever is later). You must replace your card.

FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department WIC & Seniors Farmers Market Nutrition Program
Address

Wallace State Office Building
502 E. Ninth St.
Des Moines, IA 50319
United States

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General Contact Information
fax 515-242-5015 (fax)
Program Contacts
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Address

400 E. 14th St.
Des Moines, IA 50319-0146
United States

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General Contact Information
Phone 515-281-5294 (phone)
fax 515-242-5988 (fax)
Program Contacts
Kala Shipley
Chief
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Address

321 E. 12th St.
Des Moines, IA 50319-1992
United States

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General Contact Information
Phone 1-800-972-2017 (phone)
Program Contacts
Leslie Van Der Molen
Program Manager
Check Icon Commodity Supplemental Food Program
Check Icon The Emergency Food Assistance Program
FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
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Agency staff should use this form to request changes to the information displayed.
Department Iowa Health and Human Services
How to Apply

Call a WIC clinic near you to request an appointment.

General Contact Information
Phone 1-800-532-1579 (toll-free)
800-735-2942 (tty)
Program Contacts
Brandy Benedict
Director
Check Icon WIC: USDA's Special Supplemental Nutrition Program for Women, Infants, and Children
Address

321 E. 12th St.
Des Moines, IA 50319
United States

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FNS Regional Office Contact Information Midwest Regional Office (MWRO)
77 West Jackson Blvd
20th Floor
Chicago, IL 60604-3507
Map Google Maps
Agency staff should use this form to request changes to the information displayed.
Program Name
Food Assistance Program
Kansas Benefits Card
State EBT Information
Additional Information
Replacement of Stolen Benefits

Statutory authority to replace stolen benefits expired on Dec. 20, 2024, thus SNAP benefits stolen on or after Dec. 21, 2024, are not eligible for replacement using federal funds.

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after the state has started their plan (July 14, 2023) to submit a retroactive claim. Submit regular claims within 45 calendar days of date of theft. Submit claims by phone, mail, email, or in-person at local offices. The state has 10 business days after report of loss, or 2 business days after claim submission (whichever is later) to validate the claim.

Benefit Availability: Benefits for approved claims are issued within 10 business days after report of loss or 2 business days after claim submission (whichever is later). You must replace your card.

Page updated: June 14, 2023