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Customer Service in the Food Stamp Program

Resource type
Research
Research type
Assessing/Improving Operations
Resource Materials
PDF Icon Summary (51.25 KB)
PDF Icon Final Report (2.59 MB)

In this report, data from the NFSPS are used to address three important areas of interest to FNS that relate to the quality of FSP customer service: (1) the monetary and nonmonetary costs of participating, (2) client satisfaction with services provided, and (3) the accessibility of the FSP to eligible households.

Page updated: December 15, 2021