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Supplemental Nutrition Assistance Program (SNAP)

Urgent Notice

Last Published: 08/21/2015

SCAM Alerts

computerSNAP Toll Free Hotline Number Spoofed By External Entity

8/21/2015

There have been reports of the general public receiving unsolicited calls from what appears to be the SNAP toll free information hotline number: 1-800-221-5689.  The unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers. 

This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with FNS or SNAP.   

If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the FCC.

If you have already fallen victim to this or a similar scam, please visit: http://www.ftc.gov/bcp/edu/microsites/idtheft/ for more information on identity theft.

computerScammers Offering Assistance to SNAP Retail Stores for a Fee

8/21/2015

There have been reports of SNAP applicant retailers receiving calls from a third party offering assistance obtaining SNAP authorization.  In most instances, the individuals contacted have recently submitted their SNAP Retailer Application and the scammer is offering to expedite their SNAP authorization for a fee.  Never provide personal information or your credit card number over the phone to unsolicited callers.  SNAP does not charge a fee for processing your retailer application, nor does any outside entity have the ability to expedite your application.  Any request for information about you or your business will come via an official letter from USDA after you have filed an application.  If you are uncertain about any request regarding your application to become a SNAP retailer, you may contact the SNAP Retailer Service Center at 877-823-4369.

If you have already fallen victim to this or a similar scam, please visit: http://www.ftc.gov/bcp/edu/microsites/idtheft/ for more information on identity theft.

computerScammers Offer Phony SNAP Application Assistance

12/16/2013

There have been reports of individuals placing ads on the internet, sometimes located on the side of legitimate articles, offering assistance for filling out SNAP applications.

The links will take you to another website where you may be asked to provide personal information, including credit card information. Do NOT provide this information.  It can be used to allow other individuals to make unauthorized purchases on your credit card, or gain access to your bank accounts.

If you see any ad on the internet offering SNAP application assistance with a corresponding link, don’t click on it. Never provide any personal information, including credit card information on an unsecure Web Site. SNAP employees or service providers will never ask you for credit card information or for anything not on your State Agency application.

If you have already fallen victim to this or a similar scam, contact your credit card company immediately. You may also choose to file a police report. For more information on identity theft, please visit: http://www.ftc.gov/bcp/edu/microsites/idtheft/.