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Supplemental Nutrition Assistance Program (SNAP)

State Information/Hotline Numbers

Last Modified: 07/15/2014

Use the following numbers to get information on SNAP benefit questions in the States and areas of States listed. Most are toll-free numbers. Some of the numbers that aren't toll free will accept collect calls. * Indicates numbers are for in-State and out-of-State calls. All other 800 numbers are for in-State calls only. ** Indicates numbers accept collect calls.

If you are having difficulties reaching your State’s local office please contact your State’s Omubudsman’s phone number below.

State Phone Number Ombudsman Notes
  Alabama 334-242-1310 *    
  Alaska 907-465-3347    
  Arizona 1-800-352-8401 *    
  Arkansas 1-800-482-8988 * 501-682-8269 #
  California 1-877-847-3663 (FOOD) *    
  Colorado 1-800-536-5298    
  Connecticut 1-860-424-5030    
  Delaware  1-800-372-2022 * 302-255-9500 #
  District of Columbia 202-671-4200* 202-724-7491
1-877-685-6391
#
  Florida 1-866-762-2237 *    
  Georgia 1-877-423-4746 *    
  Guam 671-735-7245    
  Hawaii 808-643-1643 *    
  Idaho 1-877-456-1233 *    
  Illinois 1-800-843-6154 *
1-800-447-6404 TTY
   
  Indiana 1-800-403-0864 *   #
  Iowa 1-877-347-5678 * 1-888-426-6283 #
  Kansas 1-888-369-4777    
  Kentucky 1-800-372-2970    
  Louisiana 1-888-524-3578 *    
  Maine 1-800-442-6003 *    
  Maryland 1-800-332-6347 * 410-767-7327  
  Massachusetts 1-800-249-2007    
  Michigan 1-855-275-6424 * 517-373-8230 (see notes) #
  Minnesota 1-888-711-1151 *    
  Mississippi 1-800-948-3050    
  Missouri 1-855-373-4636    
  Montana 1-800-332-2272    
  Nebraska 1-800-383-4278 *    
  Nevada 1-800-992-0900 * or
775-684-0615* (ext. 40500)
   
  New Hampshire  1-603-271-9700 or
1-800-852-3345 Ext. 9700 (in-state only)
603-271-6941 local
1-800-852-3345 ext. 6941
#
  New Jersey 1-800-687-9512 609-588-2197 #
  New Mexico 1-800-432-6217 * 505-827-7783 #
  New York 1-877-472-8411
718-557-1399 (NYC only)
   
  North Carolina 1-866-719-0141 *    
  North Dakota 1-800-755-2716    
  Ohio 1-866-244-0071 *    
  Oklahoma 1-866-411-1877
405-521-3444 *
405-525-4850 #
  Oregon 1-800-723-3638
503-945-5600
   
  Pennsylvania 1-800-692-7462 *
1-800-451-5886 TDD
717-783-8975 #
  Puerto Rico 877-991-0101 * 1-787-724-7373 #
  Rhode Island 401-462-5300 * 401-785-3340 #
  South Carolina 1-800-616-1309    
  South Dakota 1-877-999-5612 * 1-866-854-5465 #
  Tennessee 1-866-311-4287 *    
  Texas 211 or 1-877-541-7905 1-877-787-8999 #
  Utah 1-866-526-3663 * 1-800-371-7897 (all areas of Utah) #
  Vermont 1-800-479-6151 *    
  Virgin Islands 1-340-774-2399 *   #
  Virginia 1-800-552-3431 or
804-726-7000
   
  Washington 1-877-501-2233 *    
  West Virginia 1-800-642-8589 *    
  Wisconsin 1-800-362-3002 *    
  Wyoming 307-777-5846

Notes

Mexico Rhode Island, South Dakota Client advocate phone number is not toll free.
Delaware Operates a change report and customer relations center for SNAP customers. The number is 302-571-4900.
District of Columbia Operates a IMA change center for SNAP customers with questions. The number is 202-724-5506.
Indiana Client advocate phone number is toll free.
Iowa Ombudsman handles complaints for all agencies.
Michigan DHA-ICU-Customer email: DHS-ICU-Customer-Service@michigan.gov
The Michigan ombudsman organization is available for assisting w SNAP applications for only those 60 and over and adults with disabilities.
New Hampshire Client advocate number has both a local and toll free number.
Oklahoma Customer service and client advocate phone numbers are not toll free.
Pennsylvania Operates a statewide call center for SNAP customers with questions. The toll-free number is 1-877-395-8930. In addition, Philadelphia operates a Change Center for SNAP customers with questions. The number is 215-560-7226.
Puerto Rico All numbers are toll free. *Familia en Contacto (Family in Contact): Pre-screening for NAP benefits, questions about the NAP Program, complaints will be received but not handled; they will be routed to the NAP State Agency. **Same services as above, but this line is for the hearing impaired.  ***EBT line (Electronic Benefit Transfer): For all calls related to participant’s EBT card.
Texas and Utah Customer Service numbers are toll free in-state.
Virgin Islands Clients who are not satisfied with information from the customer service phone number contact one of the following office supervisor for assistance with issues. St. Thomas 340-774-0930; Christiansted 340-772-2323; Frederiksted 340-772-0068