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Supplemental Nutrition Assistance Program

Quality Control

The SNAP Quality Control System measures the accuracy of State eligibility and benefit determinations. Data collected by quality control are also used for program improvement and analysis.

Quality Control Handbooks
State agencies may order handbooks through their regional office.

FY 2012, FNS-310 Quality Control Review Handbook Updated for QC Policy Memo Changes through September 29, 2011

Quality Control Forms

FY 2007 Automated FNS-380 -- Worksheet for SNAP Quality Control Reviews. (Access 2003 required.) Revised 5/22/07  

FNS-380 -- Worksheet for SNAP Quality Control Reviews  

FNS-380-1 -- Quality Control Review Schedule   

FNS-245 -- SNAP Negative Case Action Review Schedule 

FNS-248 -- Status of Sample Selection and Completion  

Quality Control Error Rates:

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FY 2010 Error Rates

 

The FY 2010 national payment error rate of 3.81 percent represents the lowest rate in the history of the Program. The FY 2010 national negative error rate is 8.43 percent.

States receiving FY 2010 performance bonuses were also announced with the release of the quality control error rates on June 16, 2011. The awardees for best and most improved payment accuracy will divide $24 million based on caseload. These States are Alaska, Delaware, Florida, Georgia, Mississippi, South Dakota, and Wisconsin for best, and Indiana for most improved. Texas and Illinois are winners in both categories for FY 2010. The awardees for best and most improved negative error rate for FY 2010 will divide $6 million based on caseload. These recipients are Nebraska, North Dakota, Oregon and South Dakota for best, and the District of Columbia and Michigan for most improved.
 

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Previous Years

FY 2009 FY 2006FY 2003
FY 2008 FY 2005
FY 2007 FY 2004  

 

Last modified: 12/16/2011