Supplemental Nutrition Assistance Program (SNAP)

How to Accept SNAP Benefits at Your Store

Last Modified: 07/16/2014

This is an important message for SNAP authorized retailers about your SNAP EBT terminal and related services.  

Retailers will no longer be offered free EBT equipment to participate in SNAP.  Retailers who have been using free EBT equipment and services to accept SNAP may continue to use the EBT equipment and services for free until September 21, 2014 unless your State makes arrangements to convert you sooner.

If you are located in the States of AL, CA, GA, IA, IL, LA, MA, MD, ME, MI, MS, NJ, PA, OH, OK or VA you have or will receive information from from CDE, Inc. on behalf of Xerox regarding an option to continue using your current equipment and explaining the associated fees. If you have questions about this option please contact CDE, Inc. directly at www.goebt.com or 1-800-320-3789.

If you are located in any other State you have or will receive information from Fidelity Information Systems (FIS) regarding an option to continue using your current equipment and explaining the associated fees.  If you have questions about this option please contact FIS directly at www.ebtedge.com or 1-800-894-0050.

You may instead choose to arrange for other third party processor services.  A partial list of available vendors can be found at this link: SNAP EBT Third Party Processor List

Again, if you are using free equipment, you should arrange to lease or purchase EBT equipment and services as soon as possible in order to ensure continued participation in SNAP. 

EXCEPTIONS: Eligible farmers’ markets, direct-marketing farmers, military commissaries, non-profit cooperatives or organizations, group living arrangements, treatment centers, and prepared meal services may continue to qualify for free EBT equipment and services until further notice.

If your business currently uses manual vouchers to conduct SNAP transactions, and you were authorized to accept SNAP prior to March 22, 2014, you may continue to use manual vouchers until the Food and Nutrition Service notifies you of a change. However, you must arrange for and pay for EBT equipment as noted above and work with your EBT vendor regarding manual voucher supplies and processing.