Friday, March 1, 2013
In response to rising caseloads and limited resources, States have sought to reduce administrative costs while maintaining or increasing access to the Supplemental Nutrition Assistance Program (SNAP). The changes States have made are commonly referred to as modernization, not privatization. Modernization decisions are influenced by a variety of factors that vary by State. This report presents in-depth case studies in five States with modernization initiatives in place between July 2000 and February 2012 to describe their experiences, assess potential impacts, and identify key lessons learned.