Use the following numbers to get information on SNAP benefit
questions in the States and areas of States listed. Most are toll-free
numbers. Some of the numbers that aren't toll free will accept collect
calls. * Indicates numbers are for in-State and out-of-State calls. All
other 800 numbers are for in-State calls only. ** Indicates numbers
accept collect calls.
If you are having difficulties reaching your State’s local office
please contact your State’s Omubudsman’s phone number below.
| State |
Phone Number |
Ombudsman |
Notes |
|
Alabama
|
334-242-1310
* |
|
|
|
Alaska
|
907-465-3347 |
|
|
|
Arizona
|
1-800-352-8401
* |
|
|
|
Arkansas
|
1-800-482-8988
* |
501-682-8269 |
# |
|
California
|
1-877-847-FOOD (3663) * |
|
|
|
Colorado
|
1-800-536-5298 |
|
|
|
Connecticut
|
1-866-974-SNAP |
|
|
|
Delaware
|
1-800-372-2022 * |
302-255-9500 |
# |
| District of Columbia |
202-671-4200* |
202-724-7491;
Toll free: 1-877-685-6391 |
# |
| Florida |
1-866-762-2237 * |
|
|
| Georgia |
1-877-423-4746 * |
|
|
| Guam |
671-735-7245 |
|
|
| Hawaii |
808-643-1643 * |
|
|
| Idaho |
1-877-456-1233 * |
|
|
| Illinois |
1-800-843-6154
*
TTY 1-800-447-6404 |
|
|
| Indiana |
1-800-403-0864 * |
317-234-3190 |
# |
| Iowa |
1-877-347-5678 * |
1-888-426-6283 |
# |
| Kansas |
1-888-369-4777 |
|
|
| Kentucky |
1-800-372-2973 * |
|
|
| Louisiana |
1-888-524-3578 * |
|
|
| Maine |
1-800-442-6003 * |
|
|
| Maryland |
1-800-332-6347
* |
410-767-7327 |
|
| Massachusetts |
1-800-249-2007 |
|
|
| Michigan |
1-855-275-6424 * |
517-373-8230 |
# |
| Minnesota |
1-888-711-1151 * |
|
|
| Mississippi |
1-800-948-3050 |
|
|
| Missouri |
1-855-373-4636 |
|
|
| Montana |
1-800-332-2272 |
|
|
| Nebraska |
1-800-383-4278 * |
|
|
| Nevada |
1-800-992-0900 *
or
775-684-0615* (ext. 40500) |
|
|
| New Hampshire |
1-603-271-9700 or 1-800-852-3345 Ext. 9700 (in-state only) |
603-271-6941 local
1-800-852-3345 ext. 6941 |
# |
| New Jersey |
1-800-687-9512 |
609-588-2197 |
# |
| New Mexico |
1-800-432-6217
* |
505-827-7783 |
# |
|
New York |
1-877-472-8411 / 718-557-1399 (NYC only) |
|
|
| North Carolina |
1-866-719-0141 * |
|
|
| North Dakota |
1-800-755-2716 |
|
|
| Ohio |
1-866-244-0071 * |
|
|
| Oklahoma |
1-866-411-1877 or 405-521-3444
* |
405-525-4850 |
# |
| Oregon |
1-800-723-3638 or 503-945-5600 |
|
|
| Pennsylvania |
1-800-692-7462 *
TDD 1-800-451-5886 |
717-783-8975 |
# |
|
Puerto Rico |
877-991-0101 * |
1-787-724-7373 |
# |
| Rhode Island |
401-462-5300
* |
401-785-3340 |
# |
| South Carolina |
1-800-616-1309 |
|
|
| South Dakota |
1-877-999-5612
* |
Toll free number:
1-866-854-5465 |
# |
| Tennessee |
1-866-311-4287 * |
|
|
| Texas |
211 or 1-877-541-7905 |
1-877-787-8999 |
# |
| Utah |
1-866-526-3663
* |
1-800-371-7897
(all areas of Utah) |
# |
| Vermont |
1-800-479-6151 * |
|
|
| Virgin Islands |
1-340-774-2399 * |
|
# |
| Virginia |
1-800-552-3431 or 804-726-7000 |
|
|
| Washington |
1-877-501-2233 * |
|
|
| West Virginia |
1-800-642-8589
* |
|
|
| Wisconsin |
1-800-362-3002
* |
|
|
| Wyoming |
307-777-5846 |
|
|
Arkansas,
Indiana
New Jersey, New Mexico
Rhode Island, South Dakota |
Client advocate phone
number is not toll free. |
| Delaware |
Operates a change report
and customer relations center for SNAP customers. The number is
302-571-4900. |
| District of
Columbia |
perates a IMA change
center for SNAP customers with questions. The number is
202-724-5506. |
| Indiana |
Client advocate phone
number is toll free. |
| Iowa |
Ombudsman handles
complaints for all agencies. |
| Michigan |
DHA-ICU-Customer emal:
Service@michigan.gov |
| New Hampshire |
Client advocate number
has both a local and toll free number. |
| Oklahoma |
Customer service and
client advocate phone numbers are not toll free. |
| Pennsylvania
|
Operates a statewide call
center for SNAP customers with questions. The toll-free number
is 1-877-395-8930. In addition, Philadelphia operates a Change
Center for SNAP customers with questions. The number is
215-560-7226. |
| Puerto Rico |
All numbers are toll
free. *Familia en Contacto (Family in Contact): Pre-screening
for NAP benefits, questions about the NAP Program, complaints
will be received but not handled; they will be routed to the NAP
State Agency. **Same services as above, but this line is for the
hearing impaired. ***EBT line (Electronic Benefit
Transfer): For all calls related to participant’s EBT card. |
| Texas and
Utah |
Customer Service numbers
are toll free in-state. |
| Virgin
Islands |
Clients who are not
satisfied with information from the customer service phone
number contact one of the following office supervisor for
assistance with issues. St. Thomas 340-774-0930; Christiansted
340-772-2323; Frederiksted 340-772-0068 |
