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Massachusetts

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Supplemental Nutrition Assistance Program (SNAP)
Program Name
Supplemental Nutrition Assistance Program (SNAP)
Massachusetts EBT Card
State SNAP Information
State Applications
State EBT Information
Additional Information
Replacement of Stolen Benefits

Contact your state agency to report stolen SNAP benefits.

Households have 45 calendar days after a notice is mailed to you by the state to submit a retroactive claim. Submit regular claims within 30 calendar days of discovering theft. Submit claims by mail, fax, voice mailbox, online, or at the local office. The state has 30 calendar days to validate the claim.

Benefit Availability: Benefits are issued within 5 business days after receipt of signed claim and within 1 business day after approval date. You must re-PIN your card.

FNS Programs Supplemental Nutrition Assistance Program (SNAP)
Online Retailers
FNS Regional Office Contact Information
Northeast Regional Office (NERO)
10 Causeway St.
Room 501
Boston, MA 02222-1069
Map Google Maps
Phone 617-565-6370
Agency staff should use this form to request changes to the information displayed.
Page updated: April 25, 2024